If the version is not at .1002 or a later version, click Update Options, and then click Update Now. View the Version that is listed under Office Updates. Open any Office application, such as Outlook or Word.Ĭlick File, and then click Office Account or Account.
If it is not at this version or a later version, update your Office 2013 installation. To fix this issue, make sure that your Office 2013 Click-to-Run installation is at version .1002 or a later version. Office 2013: Click-to-Run based Installations: For information about this update, click the following article number to view the article in the Microsoft Knowledge Base:ģ115147 June 7, 2016, update for Outlook 2016 (KB3115147)
To fix this issue, install the June 7, 2016, update for Outlook 2016. See the 'More Information' section to determine whether your Office installation is Click-to-Run or MSI-based. To fix this issue, follow the steps for your Office version and installation type. You can download and install OffCAT from the Microsoft Download Center: If you have not yet scanned Lync (Skype for Business) and Outlook by using the Office Configuration Analyzer Tool (OffCAT), you can do so to help determine whether you are affected by this issue. Note The Application version, Module version and Offset may vary. Note If you review the events in the Application event log on the affected computer, you may find any of the following crash signatures for Event ID 1000. 1000, time stamp: 0x56b99a83įaulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000įaulting application start time: 0x01d195c6a5a21379įaulting application path: C:\Program Files (x86)\Microsoft Office\Office15\lync.exeįaulting package-relative application ID: %15 Lync 2010 Attendant The Microsoft Lync 2010 Attendant integrated call-management program enables a receptionist to manage multiple conversations at the same time through rapid call handling, IM, and onscreen routing.Task Category: Application Crashing Eventsįaulting application name: lync.exe, version. Lync Phone Edition continues to be supported in for placing and receiving calls, enhanced presence, and client audio capabilities for conferences.
Lync Phone Edition Lync Phone Edition software for intelligent IP phones (for example, USB-attached phones) has not been updated for Lync Server 2013. For details, see “Planning for Mobile Clients” in the Lync Server 2010 documentation at. You can instruct your users to install Microsoft Lync 2010 Mobile by directing them to the app marketplace for their mobile phone.
Microsoft Lync 2010 Mobile provides IM, enhanced presence, and telephony for users in your organization who are connecting from a smartphone or a phone running a Professional edition of Windows Mobile. Lync 2010 Mobile Lync Server 2013 supports all of the Microsoft Lync 2010 Mobile mobile apps. However, none of the new features introduced in Lync Server 2013 will be available until the user’s client is upgraded to Lync 2013.
Lync 2010 Lync 2010 provides a full desktop experience, including IM, enhanced presence, voice, video, sharing, and telephony. For details, see Configuring the meeting join page in Lync Server 2013 in the Deployment documentation. You can make certain previous clients available to users when they join meetings. Lync Server 2013 supports the following clients from previous server releases. With Lync Web App, no local client installation is required, although audio, video, and sharing features require installation of a plug-in during first use. Lync Web App is the client of choice for participants outside your organization. You can also configure the Meeting Join page to allow users to join meetings by using previous versions of clients see Configuring the meeting join page in Lync Server 2013 in the Deployment documentation.īecause of the enhancements to Lync Web App, an updated version of Microsoft Lync 2010 Attendee is not available for Lync Server 2013. If Lync 2013 is not installed on a user’s computer and the user clicks a meeting link in a meeting request, Lync Web App opens. Meeting participants have access to all collaboration and sharing features and presenter meeting controls. In this release, the addition of computer audio and video to Lync Web App provides a complete in-meeting experience for anyone who does not have a Lync client installed locally. Lync Web App is the web-based conferencing client for Lync Server 2013 meetings.